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Warranty for Spain, according to Royal Legislative Decree 1/2007 of 16 November

Warranty European, according to the directive 1999/44/EC of 25 May.



The client can send the machine or product to the company.

Our document back, please, and include the money for the shipping (13,00 euros spain and EU)


Who pays the shipping costs? What brand? Or the client?

The customer pays the shipping. The repairs are free.

Do not offer machine replacement.

Lifetime warranty to the first owner. Second owner pays for the labour and parts.

What do you need to repair the machine?

Only this: http://www.bavariancustomirons.com/media/docs/retourenschein-Español.pdf

How long is the repair?

We repaired it the same day they arrive here in our factory and ship the same day.



Your company or the customer can send the machine.

The customer pays for the shipping

If the machine can't be fixed and complies with and is under warranty then we will replace the machine

The warranty is 1 year from purchase

To fix a machine free of charge we would need that were still under warranty. We need to see evidence of

Purchase, warranty card and serial number supplied with the machine. There would be a charge (price depending on the problem) to any machine outside of warranty.

How long is the repair?

Depends on the problem, but we have a high turn-around of the policy.



You or your customer can send the machine

You pay shipping to us, and we send to you by ourselves

We do not offer a machine replacement.
12 months hard warranty
What do you need to repair the machine? (Warranty, serial number, invoice,...)
When the customer purchased / copy of the invoice, etc
How long is the repair?
About 1 week at least 2 weeks.



The customer should send the machine or product to the company.

The customer pays the shipping.

Do not offer machine replacement.

Legal defects and defective materials:

(1) in relation to visible defects in the delivered goods as well as deliveries incorrect will be informed by the Buyer immediately after receipt of the goods at the place of destination, hidden defects must be reported in writing immediately after their detection. In this case, the buyer must send the products reported with the test report in the original packaging to our complaints department for review. For large teams, the repair is carried out on the site. In the export, it is also possible to deliver the goods to a customer service representative who we have appointed for verification and rectification.

(2) In the event of a claim justified by defects, improve mainly without charge or deliver a replacement without defects. In the case of a subsequent delivery, the buyer is obliged to return the defective item. If there is an improvement or delivery of replacement as impossible or unreasonable, the purchaser has the right to assert the legal rights of guarantee.

(3) The reprocessing on the part of the buyer or of third parties is excluded in principle, unless we have previously agreed in writing. In this case, the buyer has the right to demand reimbursement of the necessary costs.

(4) claims of The purchaser due to a defect expired after one year from the transfer of risk.

(5) we will Not be liable for any damage resulting from misuse, incorrect installation, repair or maintenance by buyer or third parties, or by the use and natural wear and tear.

(6) For export, the rules, standards, or national traditions of quality in the country of destination require the quality of a contractual agreement. the buyer has the right to assert the legal rights of guarantee.